How is CMPro Plus™ unique? How can it take my business to the NEXT LEVEL?

To begin with, we provide what no other company does... a GUARANTEE in the implementation and success of our software through our unique STEP™ Process. We understand your business and simply implement a customized CRM solution that is tailored to your unique requirements.

Q: What does STEP™ stand for?

Strategic Evaluation and Planning

Q: What is the STEP™ Process?

The STEP™ Process is a revolutionary new methodology developed by CRMG to ensure strategic success in each one of our client's CRM implementations.

Q: How does it work?

Your business is unique. The tools you use to conduct your business are unique. You've spent the time and money to develop these tools that are finally working for you. Why would you want to change that? At CRMG, we specialize in customizing the CRM implementation around YOUR tools. We custom fit the software to utilize the existing tools and resources, be it Excel spreadsheets for your sales team or in-house applications that you have developed over the years.

We first begin by understanding your business. Using our patent-pending STEP™ methodology, we capture key initiatives in your CRM implementation, establish deliverables and a clear path to success. With a proven methodology and a properly planned implementation, we get YOUR deliverables met. An account manager assigned to your organization assumes responsibility for end-user training, adoption and usability issues. The risk of implementing CRM is now ours, not yours. Achieving success is now our responsibility, not yours. Training the users and getting them to adopt the system is now our job, not yours.

Q: How do I measure success?

CRMG is the only service of its kind that provides a real and quantitative measure of success for your CRM implementation. Using our revolutionary STEP™ Process, key initiatives are identified and critical timelines are determined. In other words, each STEP™ meeting will determine - what we (CRMG) are going to do for you and by when.

Q: What is the guarantee?

We are so confident in the quality of our STEP™ Process that we are able to guarantee the success of your CRM project. During the initial STEP™ Meeting we will jointly decide what constitutes success to you and your organization and put in place a plan to achieve that success. We then guarantee that together, we will meet those goals.

Your return on investment couldn't be simpler!